BAY CITY, Mich. — Users of the Bay City, Michigan toll bridges woke up to a shocking email allegedly sent out by Bay City Bridge partners.
Subscribers to Bay City Bridge Partners’ (BCBP) monthly unlimited crossing plan were notified Thursday morning of a price hike and significant changes to the service. The company announced that the cost of the monthly unlimited subscription for the Liberty and Independence Bridges will increase to $30 starting in March.
I have contacted Bay City Bridge Partners by phone and email and no one has yet to give me a comment on this email.
“Privatizing things is the worst thing for regular citizens. Every one says we want less government but when they’re free to do what they want this is what happens. This is garbage,”” said Anthony Schiavone on Facebook.
The email also outlined that the unlimited subscription plan will be discontinued entirely by July. Effective immediately, new customers are no longer eligible to sign up for the monthly unlimited plan. According to BCBP, the subscription is intended for users who make more than 15 trips per month.
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The news has not been well-received by customers, many of whom took to social media and community forums to express frustration over the sudden price increase and the pending elimination of the unlimited option. Numerous residents described the move as unfair and disruptive, particularly for those who rely on regular bridge crossings for work or school.
Bay City, Michigan Mayor Chris Girard released the following statement:
The company urged subscribers to review their travel history and evaluate their options under the new terms. The email detailed two main choices:
- Keep the Subscription: No action is required for those who wish to continue with the new $30 monthly rate.
- End the Subscription: Customers can cancel by logging into their account, sending an email to info@baycitybridgepartners.com, calling 855.648.4330, or visiting a walk-in center. Customers must provide their account number or license plate number when contacting BCBP.
BCBP emphasized that existing transponders will remain valid for pay-per-trip use at standard rates after a subscription is canceled. The email also noted that customers with multiple vehicles on the plan can choose to cancel specific vehicles by providing the associated license plate numbers.
The changes come as residents continue to debate the fairness and impact of the price increase. Calls for more transparency and community engagement from BCBP are expected as subscribers grapple with the potential financial burden.
